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Night Audit

Company: Earth Fare, Inc
Location: Manhattan
Posted on: January 8, 2022

Job Description:

The Four Points by Sheraton Manhattan, KS is currently looking for hardworking, energetic, and passionate people to join our team in the role of Night Auditor. Typical shift would be Sunday and Monday 11pm - 7am. There is a possibility for additional hours on various shifts. The salary for this position starts at $11.50 per hour, however, could be higher based on previous work experience.The Auditor will be responsible for all End Of Day accounting functions. The ideal applicant should be capable of working specifically with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, and taking initiative for necessary tasks.Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities:* Audit and balance reports from the day shifts* Check guests in and out of the hotel* Manage online and phone reservations* Post and rebate room, tax, and other miscellaneous charges to guest accounts* Able to handle hotel phone system, transfer calls, and take messages for guests and hotel staff* Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests* Maintain daily an accurate inventory of available rooms* Coordinate with other departments to fulfill special guest requests* Communicate hotel facilities and services to guests at check-in* Must be able to provide information regarding local area facilities for guests* Provide information regarding the Brand Rewards program* Responsible for maintaining hotel key security system* Administer guest safe deposit boxes* Maintain cleanliness and orderliness of front desk and lobby area* Know how to properly handle wake-up calls* Open and close shifts - make accurate cash drops* Notify housekeeping and maintenance of any reported problems in guest rooms or on hotel grounds* Distribute mail to guest boxes as well as to hotel staff.* Maintain an inventory of special guest service items such as roll-aways, cribs, etc.* Track status of rooms used for site tours or out-of-order for maintenance* Inform customers about payment methods and verify their credit card data* Register guests collecting necessary information (like contact details and exact dates of their stay)* Welcome guests upon their arrival and assign rooms* Provide information about our hotel, available rooms, rates, and amenities* Respond to clients' complaints in a timely and professional manner* Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs* Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests* Upsell additional facilities and services, when appropriate* Maintain updated records of bookings and payments

Keywords: Earth Fare, Inc, Manhattan , Night Audit, Accounting, Auditing , Manhattan, Kansas

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