Assistant Director - Manhattan
Company: Sylvan Learning
Location: Manhattan
Posted on: March 9, 2023
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Job Description:
GENERAL SUMMARY The Assistant Director is responsible for
delivering a high quality personal customer experience byensuring
that Sylvan education programs are delivered by teachers as
designed and that the ongoingeducation needs of Sylvan families are
met. To ensure a personal learning experience, the Directormonitors
student performance, meets regularly with families, and connects
with school teachers tohelp ensure the application of skills
learned in the classroom. The Director also observes and coachesthe
teaching staff, ensuring robust instructional experiences. The
Director of Education serves as the point-of-contact for customers
andassists in center operations. The Assistant Director also
communicates with the Director of Operations regularly to ensure
quality and consistency of the customer experience. ESSENTIAL JOB
FUNCTIONS * Observes and coaches instructional staff on a regular
basis to ensure that teachers follow * Sylvan's Instructional
Management guidelines and deliver instructional sessions that
arebalanced and robust * Manages and assists in delivery ofall
conference activities such as preparing conference materials
andmeeting with parents to keep families enrolled in Sylvan *
Assists in selectingand hiringteachers, ensuring that all new staff
meet Sylvan hiring standards * Ensures that all teachers are
trained and certified to deliver Sylvan programs * Schedules and
manages teaching staff to meet Center needs and to control labor
costs * Assists Director of Operationsto run day-to-day operations
including customer accountmanagement * Motivates and develops staff
by providing ongoing learning opportunities * Ensures initial and
ongoing progress assessments are administered according to
Sylvanstandards * Ensures that all staff who administer assessments
are trained and certified * Monitors student progress to ensure
goals are achieved and ongoing family needs are met * Establishes
and maintains ongoing communication with classroom teachers to
ensure Sylvanprograms meet student and family needs * May also be
required to make school visits, establish and maintain
relationships with schools * Checks students in and out of the
Center with particular attention to student safety and well-being *
Greets and assists students, parents, and potential customers
according to Sylvan standards KNOWLEDGE REQUIRED * Bachelor's
Degree in Education or related field; Master's degree preferred *
State or provincial teaching credentials (current or expired) *
Minimum of one or two years of teaching experience preferred;
Experience in supervisor rolepreferred * Knowledge of current
educational policy * Previous retail and/or sales experience
preferred * Familiarity with instructional technology and tablet
computers * Experience using Microsoft Word and other standard
business applications used by the Center * Knowledge of general
office equipment such as copiers, printers, and office phones *
Experience using social media (Facebook, Twitter, etc.) preferred
SKILLS AND ABILITIES REQUIRED * Proven ability to engage, motivate,
and inspire students to learn * Proven ability to supervise, coach,
and develop teachers/instructional staff * Strong customer service,
interpersonal, and communication skills * Strong analytical and
problem solving skills * Strong organizational skills; Proven
ability to manage multiple tasks and be flexible * Self-sufficiency
in ownership of work and tasks * Proven ability to communicate
effectively in writing as appropriate for the needs of theaudience
* Ability to work collaboratively; Strong team player * Ability to
work a flexible schedule, including evenings and weekends * Ability
to occasionally lift and/or move up to ten pounds The above
statements are intended to describe the general nature and level of
work being performed. They are not intended to be a complete list
of all job responsibilities or skills, knowledge and
abilitiesrequired.
Keywords: Sylvan Learning, Manhattan , Assistant Director - Manhattan, Executive , Manhattan, Kansas
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