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Cash Management Processor

Company: KS StateBank
Location: Manhattan
Posted on: May 18, 2019

Job Description:

Are you a self-starter who is detail oriented? Do you have excellent communication skills? Have you been looking for a promising and satisfying career? If so, KS StateBank has an opportunity just for you. We are currently looking for someone to join our Cash Management team as a Cash Management Processor at our Westloop location in Manhattan.As a Cash Management Processor you will primarily be responsible for operational support duties of Lockbox Services, SmartSafe Service and Business Manager program: processes all retail and wholesale lockbox transactions for the Bank as directed, including: opens, logs and tracks all incoming remittance mail; sorts and verifies contents of remittance mail; performs data and item entry; balances remittance deposits; resolves rejected items and reenters information using lockbox platform software on an image display workstation; performs accounts receivables processing, settlement and funding of Business Manager clients; answers questions or inquiries from lockbox and business manager customers; resolves client issues; performs cross applications for SmartSafe daily deposits; prepares Fed Shipments and orders/pick-ups. The Cash Management Processor is also responsible for providing cash management support to include assisting clients with questions in regards to business products and services, as necessary. ESSENTIAL FUNCTIONS:Demonstrates superior service with appropriate follow through with clients and employees.Processes SmartSafe, Lockbox and BusinessManager transactions for the Bank as directed: performs cross applications for daily deposits, Fed shipments and orders/pickups; counts and sorts incoming remittance mail by PO Box; opens and logs mail; monitors Lockbox mail for special handling items with appropriate disposition.Maintains privacy of information in accordance with the Bank s HIPAA Privacy Policy.Operates computer and related equipment efficiently to obtain and process data; prepares and scans batches into system scanners: keys and balances payment transactions; batches data for delivery to clients; files necessary documents, coupons and check storage; performs research when necessary.Processes requests from Bank personnel along with SmartSafe, Lockbox and BusinessManager clients; answers inbound customer service telephone calls and fax requests; ensures requests are completed in a timely fashion; handles and resolves inquiries, problems or requests relating to Lockbox operations.Calculates monthly volume and properly assesses fees to clients through account analysis or hard charging client accounts.Compiles daily statistics, detailing such items as item volume, dollar amount, reject percentage, etc.; distributes statistical information to personnel as directed; provides Business Manager clients with itemized monthly reports and key management reports on funded transactions, aged receivables and balances.Works with supervisor to identify and improve procedures and efficiencies; maintains knowledge of internal resources to mitigate and report disruption of service to clients; maintains and utilizes appropriate escalation procedures and contingency plans; communicates recurring or serious issues to supervisor.Contributes in the evaluation of issues surrounding implementation of any changes within SmartSafe, Lockbox and Business Manager systems, hardware or software; assists in identifying potential issues or problems that may impact efficiency and reliability of job and system performance.Assume responsibility for related duties as required or assignedEXPERIENCE & QUALIFICATIONS:A high school diploma is required; higher education in a business or finance related field is preferredMinimum of one to two years experience in commercial or retail banking including teller services, retail client service, accounting and/or settlement functionsSound knowledge of deposit products, online banking services and accounts receivablesGeneral understanding of bank operations and accounting including reconciliation/settlement proceduresTECHNICAL SKILLS & ABILITIES:Self-starter with the ability to perform duties and make decisions with little supervisionIntermediate to advanced skills with Microsoft Office software, word processing and spreadsheet applicationsDetail oriented; possess strong organizational and time management skillsMust be dependable and able to handle matters of a confidential natureSuperior written, verbal and client interaction skills Employee benefits include 401k, health, dental and vision insurance and paid time off. No phone calls or fax submissions please. EOErecblid hxe95znyvexs4ggdmhve4n7fn1fkigby Jobble

Keywords: KS StateBank, Manhattan , Cash Management Processor, Executive , Manhattan, Kansas

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