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Customer Service Representative (1750-799)

Company: CSS Industries, Inc.
Location: Manhattan
Posted on: August 27, 2020

Job Description:

CSS Industries, Inc. is now part of IG Design Group Americas! Design Group Americas is the world's largest gift packaging company, producing paper, d--cor, creative play and dated good products for millions of customers throughout the United States and beyond. We transform paper and a whole lot more into products that help the world celebrate life's special occasions. We are proud to serve the best retailers around the globe with a complete end-to-end service from design to distribution.What can we offer you?* Opportunities to learn, grow, and impact the Company,* a fun work environment allowing your creativity to flourish and thrive,* a comprehensive employee benefits package,* flexibility,* and so much more!Responsibilities:* Take orders from customers over the phone and manage customer profiles* Perform outbound calls to correct problems* Facilitate appropriate internal communication with distribution center personnel regarding shipment timelines and customer requirements* Partner with the sales team to maintain customer relationships and resolve customer issues* Upload new store stocks for major retailers* Work with vendor portals to manage ordersQualifications:* 1-2 years' Customer Service related work* AS400 or JDE experience preferred* B2B experience preferred* Strong computer skills including intermediate knowledge of Microsoft Word, Outlook, and Excel* Proven ability to work with confidential pricing and new productsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Job Location Manhattan, Kansas, United States Position Type Full-Time/RegularApply

Keywords: CSS Industries, Inc., Manhattan , Customer Service Representative (1750-799), Hospitality & Tourism , Manhattan, Kansas

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