Customer Service Representative (1750-799)
Company: CSS Industries, Inc.
Location: Manhattan
Posted on: August 27, 2020
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Job Description:
CSS Industries, Inc. is now part of IG Design Group Americas!
Design Group Americas is the world's largest gift packaging
company, producing paper, d--cor, creative play and dated good
products for millions of customers throughout the United States and
beyond. We transform paper and a whole lot more into products that
help the world celebrate life's special occasions. We are proud to
serve the best retailers around the globe with a complete
end-to-end service from design to distribution.What can we offer
you?* Opportunities to learn, grow, and impact the Company,* a fun
work environment allowing your creativity to flourish and thrive,*
a comprehensive employee benefits package,* flexibility,* and so
much more!Responsibilities:* Take orders from customers over the
phone and manage customer profiles* Perform outbound calls to
correct problems* Facilitate appropriate internal communication
with distribution center personnel regarding shipment timelines and
customer requirements* Partner with the sales team to maintain
customer relationships and resolve customer issues* Upload new
store stocks for major retailers* Work with vendor portals to
manage ordersQualifications:* 1-2 years' Customer Service related
work* AS400 or JDE experience preferred* B2B experience preferred*
Strong computer skills including intermediate knowledge of
Microsoft Word, Outlook, and Excel* Proven ability to work with
confidential pricing and new productsAll qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status.Job Location Manhattan,
Kansas, United States Position Type Full-Time/RegularApply
Keywords: CSS Industries, Inc., Manhattan , Customer Service Representative (1750-799), Hospitality & Tourism , Manhattan, Kansas
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