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Welcome Desk Attendant

Company: HR Partners
Location: Manhattan
Posted on: February 8, 2020

Job Description:

Job Classification:Non-Exempt, Full-TimeWork Schedule:Monday - Friday, 8am 5pmCompensation:Grade 5, $9.88 - $12.35 per hourReporting Relationship:Dean of Student ServicesPrimary Accountabilities:The Welcome Desk Attendant will serve as the front-line administrative support of the main office. The attendant will be responsible for providing exemplary customer service to students, faculty, administration, and public. The Clerk will work collaboratively with colleagues to maintain and exemplify the highest level of professionalism while providing support services to the Student Services team and additional departments as assigned.Major Duties:

  • Performs receptionist duties such as receiving visitors, answering the telephone, scheduling appointments, and taking messages.
  • Answer or refer inquiries from students, faculty, staff, and the general public regarding established policies and procedures; answer routine inquiries; and schedule appointments and meetings.
  • Establish and maintain filing and recordkeeping systems.
  • Acts as a liaison between department supervisor and department staff and/or campus community.
  • Enters FERPA forms, parking passes, and any other necessary forms into database system.
  • Receipt payments for items such as transcripts, application fees, etc.
  • Receipt payments for student accounts in the absence of the Student Account Coordinator.
  • Provides assistance in processing continuing education and admission applications.
  • Assists with student service events on campus, including enrollment/registration, Open House, etc.
  • Inventory and order materials, publications, supplies and/or merchandise.
  • Consistently abides by FERPA regulation in regards to student information.
  • Provides nightly closing duties, if applicable.
  • Maintains a pleasant appearance of the reception area.
  • Aids Financial Aid, Admissions, Advising, and Business Office as needed.
  • Attends all required meetings and trainings as needed.
  • Performs all other duties as assigned.Qualifications:
    • High school graduate or equivalent, Associates degree preferred.
    • Minimum of two (2) years fulltime workrelated experience.
    • Strong computer and word processing skills, in particular experience with database systems and computer applications.
    • Strong organization skills with ability to multitask and be detail oriented.
    • Ability to work independently, as well as in a team environment.
    • Ability to abide by FERPA regulations in regards to student information.
    • Ability to communicate clearly and present oneself professionally through verbal, nonverbal (demeanor, dress, attitude), and written skills.
    • Ability to provide quality customer service.
    • Ability to organize, multi-task, plan and set priorities with minimal supervision.
    • Ability to prioritize multiple demands in fast pace work environment while delivering exemplary customer service.Physical Demands:
      • Ability to sit for extended periods of time.
      • Ability to read computer screens and mail, email, talk on the phone.
      • Ability to unpack and move supplies up to twenty-five (25) lbs.
      • Ability to work occasional evenings and attend events as required.Work Environment:
        • Professional and deadline-oriented environment in an educational setting.
        • Interaction with students, staff and guests.NOTICE OF SPECIAL POSITION OF EMPLOYMENT REQUIREMENTS1. This position description is not designed to cover or contain a comprehensive list of all duties and results to be performed in this position. Duties and Performance standards may be added, subtracted, and/or changed by your supervisor at any time due to changes in department or institutional requirements.2. Unless exempt due to employment contract signed by the President, all employees of Manhattan Tech are to be considered as an at-will employee.3. All employees of Manhattan Tech are considered responsible employees pertaining to Title IX regulations concerning both prevention and reporting of sexual assault or harassment situations. As such, all employees must communicate with the Title IX Coordinator if they witness or hear about sexual assault or harassment situations.4. Manhattan Tech is an equal opportunity employer and complies with EEOC and ADA employment requirements. Manhattan Tech grants equal opportunity to all qualified persons without unlawful discrimination based on race, color, gender, age, national origin, ancestry, ethnicity, disability, sexual orientation, religion or veteran status.5. All offers of employment are subject to criminal background check prior to employment.To apply for this position, please submit resume and cover letter to.MANHATTAN AREA TECHNICAL COLLEGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. WE COMPLYWITH TITLE IX OF THE EDUCATIONAL AMENDMENTS OF 1972. WE COMPLY WITH THE REHABILITATION ACT OF 1973,THE VIETNAM ERA VETERANS READJUSTMENT ASSISTANCE ACT OF 1974, AND THE AMERICANS WITH DISABILITIESACT.

Keywords: HR Partners, Manhattan , Welcome Desk Attendant, Other , Manhattan, Kansas

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