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Temporary Processing Associate

Company: Farm Bureau Financial Services
Location: Manhattan
Posted on: November 14, 2021

Job Description:

Temporary Processing Associate Do you pay great attention to detail, and have strong organizational and multi-tasking skills? Are you a team player with a positive "can-do, will-do" attitude, and passionate about delivering excellent customer service? If so, this Temporary Processing Associate opportunity may be a great fit for you!What You'll Do: As a Temporary Processing Associate, you will work closely with our commercial underwriters, agents and client/members to process changes on commercial policies. You will maintain positive relationships while providing prompt service, education, and processing. It's key that you understand and implement a standard of service that will result in a consistent, positive customer experience for client/members by focusing on the member relationship at each interaction. You will:

  • Handle processing functions for policy service requests, and cancellations for business owners, commercial package, workers compensation, and umbrella policies.
  • Review submitted materials for completeness and accuracy; perform follow-ups as needed with agent, underwriting, client/members and third-party vendors for information.
  • Research and respond to inquiries from agents or client/members regarding commercial coverages, premium rating, billing procedures, and systems.What It Takes to Join Our Team:
    • High school diploma or equivalent required plus one year of relevant experience is required.
    • Knowledge of commercial insurance products is helpful; however we do offer an excellent on-the-job training program.
    • Exceptional customer service skills are required, including strong verbal communication and business professional writing skills.
    • Flexibility to organize and process work to meet Farm Bureau standards with limited supervision under tight deadlines, with high accuracy and attention to detail.
    • Strong computer skills are required in order to quickly learn our multiple systems.
    • Ability to work primarily 8am-4:30pm Monday through Friday from our office in Manhattan, KS.If you're interested in joining a company that has a long history of stability and appreciates employees, we invite you to apply today. Farm Bureau....where the grass really IS greener!Work Authorization/SponsorshipApplicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

Keywords: Farm Bureau Financial Services, Manhattan , Temporary Processing Associate, Other , Manhattan, Kansas

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