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IT Support Specialist II

Company: Kansas State University
Location: Manhattan
Posted on: June 24, 2022

Job Description:

IT Support Specialist II

Department: 3670003530 Registrars Office

Job no: 512507

Employment type: Staff Full Time (Unclassified - Regular)

Location: Manhattan, Kansas

Categories: Administrative / Professional, Computer Science / Information Technology

Pay Grade: 08A

About This Role:

The Office of the Registrar seeks to fill a IT Support Specialist II position.
This position serves as a primary member of the Academic Technology unit within the Office of the Registrar. This position supports internal office functions and university administrative systems and requires a working knowledge of all areas with the unit; cross-trains with other departmental functions to facilitate support and coverage. This position demonstrates quality service, innovation, creativity, ethical and proactive behavior, and a working knowledge which includes but is not limited to the following areas:

  • Basic student records (program/plan, grades, registration/ enrollment, academic standing, graduation, etc.)
  • Class and room scheduling
  • Curriculum approval
  • System development, database architecture/configuration and setup, troubleshooting and problem- solving, running batch processes, reporting and analysis, and training users.

    Why Join Us:

    The provides services to all University stakeholders in support of the institutional mission. We strive to provide excellent customer service rsistence, and a sincere desire to improve. We believe communication is crucial to our mission, must reflect our values, and must demonstrate the respect we hold for our community. We maintain the integrity and privacy of the student academic record in a manner that meets student needs and complies with federal, state, and University regulations. We take pride in our integrity and recognize how accountability for our actions is interwoven into our responsibility to one another and the University. We value differences and demonstrate respect for human dignity. We further affirm the worth of each member of our Office and those in the university community by treating each individual with respect and courtesy. Technology and innovation are vital in our desire to embrace intellectual curiosity and creative problem-solving. We aspire to collaborate with the University by providing innovative and solutions-based service.

    Kansas State University offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, paid time off - vacation, sick, and holidays. To see what benefits are available, please visit:

    We Support Diversity and Inclusion:

    Kansas State University embraces diversity and inclusion. The university actively seeks individuals who foster a collegial environment and cooperative interactions with coworkers, students, and others. The University is dedicated to promoting the

    What You'll Need to Succeed:

    Minimum Qualifications:

    • High School Diploma
    • Two years of relevant experience

      Preferred Qualifications:

      • Bachelor's Degree
      • Higher Education/post-secondary experience: one year progressively responsible experience in Enrollment Management (Admissions, Financial Aid, and Registrar) or experiences directly related area of expertise that interacts with the business processes handled by these offices.
      • Strong analytical and problem-solving skills with the ability to work in a highly detailed work environment.
      • Effective written and verbal communication skills, including an excellent command of the English language, grammar, and syntax.
      • Experience reviewing, implementing, or recommending changes to multiple policies and procedures including University, state, and federal rules and regulations.
      • Ability to exercise independent judgement in evaluating situations, making decisions as well as grasp new techniques and updates to products/processes quickly.

        Other Requirements:

        • Applicants must be currently authorized to work in the United States at the time of employment.

          How to Apply:

          Please submit the following documents:

        • Cover letter
        • Resume (preferred experience in month/year format, education, computer experience, etc.)
        • Three professional references with contact information to include: name, address, email address, phone number)

          Screening of Applications Begins:

          Immediately and continues until position is filled. For best consideration, apply by July 1, 2022.

          Anticipated Hiring Salary Range:

          $19.13- $24.39 per hour ($39,780 - $50,714)

          Equal Employment Opportunity:

          Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.

          Background Screening Statement:

          In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.

          Advertised: Jun 16, 2022 Central Daylight Time

          Applications close: Open until filled

Keywords: Kansas State University, Manhattan , IT Support Specialist II, Other , Manhattan, Kansas

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