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Laboratory Client Services Assistant -Temporary (Veterinary Diagnostic Laboratory)

Company: Kansas State University
Location: Manhattan
Posted on: July 30, 2022

Job Description:


Laboratory Client Services Assistant -Temporary (Veterinary Diagnostic Laboratory)


Department: 3670080080 Veterinary Diagnostic Lab

Job no: 511759

Employment type: Temporary Full-time

Location: Manhattan, Kansas

Categories: Research / Scientific / Grants, Veterinary Medicine

Pay Grade: 04B









About this Role:


The Kansas State Veterinary Diagnostic Laboratory (KSVDL) within the College of Veterinary Medicine is seeking a temporary, Laboratory Client Services Assistant. This position within KSVDL exists to serve the needs of clientele/stakeholders (clients, faculty, residents, students, coworkers) in regards to communication, sample reception, sample routing, and sample accessioning. This position may also be involved in special projects dealing with client-oriented tasks pertaining to samples. This position may also assist with monitoring and maintaining inventory in the Client Services area. Some flexibility may be required regarding work hours at elected/occasional times.




We Support Diversity and Inclusion:


Kansas State University embraces diversity, and promotes inclusion in every sector of the institution. The university actively seeks candidates whose commitments and contributions will advance the University's commitment to the




Duties / Responsibilities:



  • Primary tasks will be to provide sample routing services within KSVDL in Mosier Hall, Trotter Hall, and the KSU-IC, participate in daily reception and accessioning of diagnostic samples, and interact with clientele through phone, email, or direct contact. These tasks will require a working knowledge of sample types, testing limitations, test availability, and the ability to evaluate the validity of consultation requests for KSVDL faculty. All of these tasks are expected to be completed in accordance with QA/QC procedures with the intent of adhering to AAVLD accreditation guidelines.
  • Additional duties will include processing of outgoing packages including referral testing from KSVDL and other KSU-CVM areas and maintenance of multiple internal documents including but are not limited to SOP''s, Working Instructions, Referral Spreadsheets, and referral submission forms.
  • Other tasks that may be performed could include training of student employees, filing, or assistance with creating purchase orders.





    Required Minimum Qualifications:



    • High school diploma
    • One year of relevant experience





      Preferred Qualifications:



      • Bachelor of Science in Animal Science
      • Knowledge of clinical specimens/testing and medical databases
      • Diagnostic Laboratory Experience
      • Minimum of 2 years client service/communication
      • General experience with computer software
      • Use of computer to enter/generate data in VetView and Microsoft Office Software





        Special Instructions to Applicants:


        Please submit cover letter, resume, and contact information for three professional references




        Screening of Applications Begins:


        Screening of applications begins immediately and will continue until the position is filled.




        Salary Range / Pay Rate:


        $ 14.32 - $ 23.86 per hour




        Equal Employment Opportunity:


        Kansas State University is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, age, national origin, disability or status as a protected veteran.




        Background Screening Statement:


        In connection with your application for employment, Kansas State University will procure a Background Screen on you as part of the process of considering your candidacy as an employee.







        Advertised: May 20, 2022 Central Daylight Time

        Applications close: Open until filled





Keywords: Kansas State University, Manhattan , Laboratory Client Services Assistant -Temporary (Veterinary Diagnostic Laboratory), Other , Manhattan, Kansas

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