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Processing Associate - Client Relations - Manhattan

Company: KS StateBank
Location: Manhattan
Posted on: September 5, 2019

Job Description:

KS StateBank is currently looking for someone to join our Government Finance team as a Processing Associate-Client Relations in Manhattan, KS. As a Processing Associate-Client Relations, you will maintain client satisfaction by providing exceptional problem-solving and service to ensure contract documents are executed correctly in preparation for funding and/or disbursement of funds for Government Finance transactions. ESSENTIAL FUNCTIONS: Develop a basic understanding of the ContractForward Contract to the designated person with initial client service follow up, as well as consistent follow up until transaction has fundedMeets client service objectives by forecasting requirements and initiating corrective actionsActively work Contract until funding of transaction with proper notation and updating of digital filesTroubleshoots and researches questions from clients, , audit department and other bank personnelEstablishes and maintains effective business and working relations with vendors, brokers, external clients and company personnel and managementAssumes responsibility for related duties as required or assignedMust be able to contribute to team-oriented environment, including support of other team member's duties in a manner that further advances the goals and objectives of the department EXPERIENCE & QUALIFICATIONS: A high school diploma or GED is requiredAn associate or bachelor's degree is preferredTwo years of previous customer service experience, preferably in a financial institution or loan related field is preferred TECHNICAL SKILLS & ABILITIES: Proficient computer skills, including Microsoft Office and AdobeSolid customer service abilitiesAbility to define problemsAble to multi-task and make quick, informative decisionsProfessional written and oral communicationContribution to process improvements Employee benefits include 401k, health, dental and vision insurance and paid time off.--No phone calls or fax submissions please.--EOE

Keywords: KS StateBank, Manhattan , Processing Associate - Client Relations - Manhattan, Other , Manhattan, Kansas

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