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Sales Associate - Manhattan/Lenexa

Company: GTM Sportswear
Location: Manhattan
Posted on: May 19, 2019

Job Description:

OverviewResponsible for speaking with customers who contact Champion through inbound calls, web, chat and social media. Responsible for contributing to assigned revenue goals and targets. Supports assigned Region and District in achieving their revenue goals. Conducts customer interaction to maintain and improve customer satisfaction scores. The hours for this position are Monday - Friday, 9am - 6pm with two Saturday shifts a year. Training for this position will begin on Monday, June 10th - Wednesday, July 3rd. Must be available to attend the entire training period. This position can be located in Manhattan, KS or at our Lenexa, KS office. Responsibilities

  • Generates revenue by selling to customers through inbound customer activity.
  • Provides complete and timely follow-up on all qualified leads, and transfers leads to Sales Territory Representatives, as required.
  • Builds and maintains a positive working relationship with customers through excellent customer service.
  • Stays current and knowledgeable on all Champion products, email, and correspondence.
  • Consistently drives for results by communicating effectively amongst all team members and departments.
  • Stays logged into phone system as assigned to handle inbound call volume.
  • Ensures all customer data is kept current and accurate via prescribed software and/or paperwork filing systems, and writes customer orders.
  • Sells products at established prices or established mark-ups unless an exception is approved by the manager.
  • Meets or exceeds established goals as decided upon by the representative and manager.
  • Works overtime in peak demand periods or as needed. Manages non-call work load in off-peak times of assigned work day.
  • Must be flexible to shift to Support or Service roles when customer needs require.
  • Works with all departments, and all employees to uphold company values of: Player, Team and Winning.
  • Upholds and contributes to Champion's service goals by making "service personal" for every customer during every interaction and process.
  • Leads by example by actively supporting our vision and mission statement.
  • Provides training and assistance to new team members as needed.
  • Completes position specific training plan, and engages in continuous development utilizing a developmental plan.
  • Completes other tasks as assigned. QualificationsMinimum Education and Experience Required:
    • High School Diploma or equivalent, College degree preferred
    • Sales experienced preferred but not required!
    • Excellent verbal and written communication skills.
    • Proficient with MS Office (Word, Excel, Outlook), knowledge of CRM tools preferred.
    • Experience in Salesforce a plus, but not required.
    • Comfortable with a team-based work structure; ability to remain flexible to change within the work environment and scope of responsibility.
    • Ability to work independently on assigned tasks as well as being coachable.
    • Ability to effectively multi-task and adapt to fast paced environment. To qualify, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status EOE/AA: Minorities/Females/Veterans/Disabled Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly: Telephone: Email:

Keywords: GTM Sportswear, Manhattan , Sales Associate - Manhattan/Lenexa, Sales , Manhattan, Kansas

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